Welcome to ChondonExpress.com also hereby known as
â€œwe", "us" or "ChondonExpress". We are an online
commercial gift shop and these are the terms and conditions governing your
access and use of chondonexpress.com along with its related sub-domains, sites,
mobile app, services and tools (the "Site"). By using the Site, you
hereby accept these terms and conditions (including the linked information
herein) and represent that you agree to comply with these terms and conditions
(the "User Agreement"). This User Agreement is deemed effective upon
your use of the Site which signifies your acceptance of these terms. If you do
not agree to be bound by this User Agreement please do not access, register
with or use this Site. This Site is owned and operated by chondonexpress.com.
We reserve the right to update, change or replace any part
of these Terms & Conditions by posting updates and/or changes to our
website. Therefore, in order to stay updated on the Terms, please check this
page periodically for changes. Your continued use of, or access to the website,
following the posting of any changes constitutes acceptance of those changes.
B. GENERAL CONDITIONS
By agreeing to these Terms of Service, you represent that
you are at the age of majority in your present State or Province of residence,
or that you have given us your consent to allow any of your minor dependents to
use this website where you are the age of majority in your State or Province of
You may not use our products for any illegal or unauthorized
purpose nor may you, in the use of the Service, violate any laws in your
jurisdiction (including but not limited to copyright laws). You must not
transmit any worms or viruses or any code of a destructive nature. A breach or
violation of any of the Terms will result in an immediate termination of your
We reserve the right to refuse service to anyone for any
reason at any time. You understand that your content (not including credit card
information), may be transferred unencrypted and may involve the following:
(a) Transmissions over various networks; and
(b) Changes to conform and adapt to technical requirements
of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or
exploit any portion of the Service, use of the Service, or access to the
Service on the website through which the service is provided, without express
written permission by us.
C. VALUING, AVAILABILITY AND ORDER PROCESSING
Availability and pricing of all items are subject to
availability. ChondonExpress will inform you as soon as possible, if the
product(s) and services you have ordered are not available. If not, then the
Customer Care will offer similar alternatives. As part of visiting and/or
purchasing anything from ChondonExpress, you warrant to agree to understand
that due to the nature of the business, availability may change even after an
order has been placed. In an event where the product is no longer available,
the Customer Care will offer alternatives or the option to cancel your order
All costs are recorded in Bangladeshi Taka (BDT) and are
comprehensive of VAT and are recorded on the Site by the merchant that is
selling the item or administration.
All prices are subject to change without notification, and
while every effort is made to ensure the accuracy of the prices displayed on ChondonExpress,
they are not guaranteed to be accurate. If any price is different from that
displayed, we will inform you before dispatching the order and you will have
the option of continuing with the order or not. We reserve the right at any
time to modify or discontinue any Service (or any part or content thereof)
without notice at any time. We shall not be liable to any customer or to any
third-party for any modification, price change, suspension or discontinuance of
We list accessibility data for items recorded on the Site,
remembering for every item data page. Past what we state on that page or
generally on the Site, we can`t be increasingly explicit about accessibility.
It would be ideal if you note that dispatch gauges are only that. They are not
ensured dispatch times and ought not to be depended upon in that capacity. As
we process your request, you will be educated by email or SMS if any items you
request end up being inaccessible.
Products are available exclusively online through ChondonExpress.
These products or services may have limited quantities and are subject to
return or exchange only according to our Return and Replacement Policy. ChondonExpress
has made every reasonable effort to be as accurate as possible in displaying
the product in its original color and accurate model. However, due to your
device`s display settings, technical issues and differences in display,
variations may come to the product`s color or size. Hence, ChondonExpress
cannot guarantee that the physical product will look exactly like the display
image. If a product from ChondonExpress is not as described, your sole remedy
is to return it unused by fulfilling all the conditions as per our Return and
We reserve the right, but are not obligated, to limit the
sales of our products or Services to any person, geographic region or
jurisdiction. We may exercise this right on a case-by-case basis. We reserve
the right to limit the quantities of any products or services that we offer, at
any time. All descriptions of products or product pricing are subject to change
at any time without notice, at the sole discretion of us. We reserve the right
to discontinue any product at any time.
E. YOUR SUBMISSION
Anything that you submit to the Site and/or provide to us,
including but not limited to, questions, reviews, comments, and suggestions
(collectively, "Submissions") will become our sole and exclusive
property and shall not be returned to you. In addition to the rights applicable
to any Submission, when you post comments or reviews to the Site, you also
grant us the right to use the name that you submit, in connection with such
review, comment, or other content. You shall not use a false e-mail address,
pretend to be someone other than yourself or otherwise mislead us or third
parties as to the origin of any Submissions. We may, but shall not be obligated
to, remove or edit any Submissions without any notice or legal course
applicable to us in this regard.
F. CLAIMS AGAINST OBJECTIONABLE CONTENT
We list thousands of products for sale offered by numerous
sellers on the Site and host multiple comments on listings, it is not possible
for us to be aware of the contents of each product listed for sale, or each
comment or review that is displayed. Accordingly, we operate on a "claim,
review and takedown" basis. If you believe that any content on the Site is
illegal, offensive (including but not limited to material that is sexually
explicit content or which promotes racism, bigotry, hatred or physical harm),
deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory,
libellous, obscene, pornographic, paedophilic or menacing; ethnically
objectionable, disparaging; or is otherwise injurious to third parties; or
relates to or promotes money laundering or gambling; or is harmful to minors in
any way; or impersonates another person; or threatens the unity, integrity,
security or sovereignty of Bangladesh or friendly relations with foreign
States; or objectionable or otherwise unlawful in any manner whatsoever; or
which consists of or contains software viruses, (" objectionable content
"), please notify us immediately by following by writing to us on [email protected].
We will make all practical endeavours to investigate and remove valid
objectionable content complained about within a reasonable amount of time.
Please ensure to provide your name, address, contact
information and as many relevant details of the claim including name of
objectionable content party, instances of objection, proof of objection amongst
other. Please note that providing incomplete details will render your claim
invalid and unusable for legal purposes.
G. PERSONAL INFORMATION
Your submission of personal information through the store is
H. OUR SOFTWARE
Our software includes any software (including any updates or
upgrades to the software and any related documentation) that we make available
to you from time to time for your use in connection with the Site (the
"Software"). You may use the software solely for purposes of enabling
you to use and enjoy our services as permitted by the Terms and Conditions and
any related applicable terms as available on the Site. You may not incorporate
any portion of the Software into your own programs or compile any portion of it
in combination with your own programs, transfer it for use with another service,
or sell, rent, lease, lend, loan, distribute or sub-license the Software or
otherwise assign any rights to the Software in whole or in part. You may not
use the Software for any illegal purpose. We may cease providing you service
and we may terminate your right to use the Software at any time. Your rights to
use the Software will automatically terminate without notice from us if you
fail to comply with any of the Terms and Conditions listed here or across the
Site. Additional third-party terms contained within the Site or distributed as
such that are specifically identified in related documentation may apply and
will govern the use of such software in the event of a conflict with these
Terms and Conditions. All software used in any of our services is our property
and/or our affiliates or its software suppliers and protected by the laws of
Bangladesh including but not limited to any other applicable copyright laws.
When you use the Site, you may also be using the services of
one or more third parties, such as a wireless carrier or a mobile platform
provider. Your use of these third-party services may be subject to separate
You may not, and you will not encourage, assist or authorize
any other person to copy, modify, reverse engineer, decompile or disassemble,
or otherwise tamper with our software whether in whole or in part, or create
any derivative works from or of the Software.
In order to keep the Software up-to-date, we may offer
automatic or manual updates at any time and without notice to you.
I. THIRD PARTY BUSINESSES
Parties other than ChondonExpress and its affiliates may
operate stores, provide services, or sell product lines on the Site. For
example, businesses and individuals offer products via Marketplace. In
addition, we provide links to the websites of affiliated companies and certain
other businesses. We are not responsible for examining or evaluating, and we do
not warrant or endorse the offerings of any of these businesses or individuals,
or the content of their websites. We do not assume any responsibility or
liability for the actions, products, and content of any of these and any other
third-parties. You can tell when a third-party is involved in your transactions
by reviewing your transaction carefully, and we may share customer information
related to those transactions with that third-party. You should carefully
review their privacy statements and related terms and conditions.
J. SECURITY AND FRAUD
When you use a voucher, you warrant to ChondonExpress that
you are the duly authorized recipient of the voucher and that you are using it
in good faith.
If you redeem, attempt to redeem or encourage the redemption
of voucher to obtain discounts to which you are not entitled you may be
committing a civil or criminal offence.
If we reasonably believe that any voucher is being used
unlawfully or illegally we may reject or cancel any voucher/order and you agree
that you will have no claim against us in respect of any rejection or
cancellation. ChondonExpress reserves the right to take any further action it
deems appropriate in such instances.
K. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of
our service will be uninterrupted, timely, secure or error-free. We do not
warrant that the results that may be free from error obtained from the use of
the service will be accurate or reliable. User must understand that, from time
to time we may remove the service for indefinite periods of time or cancel the
service at any time, without prior notice to you, under different
You expressly agree that your use of, or inability to use
the service is solely your risk. The service and all products and services
delivered to you through the service are (except as expressly stated by us)
provided `as is` and `as available` for your use, without any representation,
warranties or conditions of any kind, either express or implied, including all
implied warranties or conditions of merchantability, merchantable quality,
fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ChondonExpress, our directors, officers,
employees, affiliates, agents, contractors, interns, suppliers, vendors,
service providers or licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential damages of
any kind, including, without limitation, lost profits, lost revenue, lost
savings, loss of data, replacement costs, or any similar damages, whether based
in contract, tort (including negligence), strict liability or otherwise,
arising from your use of any of the service or any products procured using the
service, or for any other claim related in any way to your use of the service
or any product, including, but not limited to, any errors or omissions in any
content, or any loss or damage of any kind incurred as a result of the use of
the service or any content (or product) posted, transmitted, or otherwise made
available via the service, even if advised of their possibility.
However, any use of the product that results in any injury,
loss, or damage whether direct or indirect, will not make ChondonExpress liable
for providing servicing facilities provided that, such direct or indirect use
and the results thereof, is not covered nor supported by the provisions under
the products accompanying Warranty.
As a user of the website and the services therein, you agree
to indemnify, defend and hold ChondonExpress harmless and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, vendors, interns and
employees, harmless from any claim or demand, including reasonable attorneys`
fees, made by any third-party due to or arising out of your breach of these
Terms of Service or any documents they incorporate by reference, or your
violation of any law or the rights of a third-party.
The obligations and liabilities of the parties incurred
prior to the termination date shall survive the termination of this agreement
for all purposes. These Terms of Service are effective unless and until
terminated by either you or us. You may terminate these Terms of Service at any
time by notifying us that you no longer wish to use our Services, or when you
cease using our site.
If, in our sole judgment, you fail or we suspect that you
have failed to comply with any term or provision of these Terms of Service, we
also may terminate this agreement at any time without notice and you will
remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof as
may be deemed fit).
The failure of us to exercise or enforce any right or
provision of these Terms of Service shall not constitute a waiver of such right
or provision. Any ambiguities in the interpretation of these Terms of Service
shall not be construed against the drafting party.
These Terms of Service and any policies or operating rules
posted by us on this site or in respect to The Service constitutes the entire
agreement and understanding between you and us and govern your use of the
Service, superseding any prior or contemporaneous agreements, communications
and proposals, whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
N. GOVERNING LAW
These Terms of Service and any separate agreements whereby
we provide you Services shall be governed by and construed and interpreted in
accordance with the applicable laws governing e-commerce in Bangladesh. Any and
all actionable legal claim or proceedings arising out of, or in connection to
this website, must be brought within the jurisdiction of a competent Court in
O. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of
Service at any time at this page.
We reserve the right, at our sole discretion, to update,
change or replace any part of these Terms of Service by posting updates and
changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the
Service following the posting of any changes to these Terms of Service
constitutes acceptance of those changes.
P. CONTACT INFORMATION
For more information regarding the Terms of Service or if
you have any queries or concerns you can Contact Us or for any questions about
the Terms of Service should be sent to us at [email protected].